Bilingual Executive Coaching for Middle and Senior Leaders

Stop Carrying the Weight.
Start Leading with Clarity.

When the relentless pressure of managing complex organisations leaves you feeling stuck, uncertain, or quietly approaching burnout, you do not have to navigate this transition alone. Supported by twenty-four years of senior leadership experience, an ILM Level 7 qualification, and dual Masters degrees, I provide a trusted, bilingual coaching space to help you reclaim your confidence, clarity, and direction.

✓ Former Lidl Regional Director
✓ 24 Years Senior Leadership
✓ ILM Level 7 Certified
Former Lidl Regional Director
24+ Years Senior Leadership
ILM Level 7 Executive Coach
Masters in Psychology & Leadership

24+

Years Senior Leadership

4k+

Colleagues Led

ILM Level 7

EMCC Accredited Coach

Why Ute Thomas Leadership

Operational Excellence Meets Emotional Intelligence

Choosing the right executive coach is one of the most important investments you can make in your leadership journey. I partner with leaders across all sectors who need more than theory — they need someone who has genuinely lived it.

Real Leadership Experience

24 years of Director-level experience in complex, high-pressure organisations. I understand the reality of managing thousands of colleagues through uncertainty, change, and relentless demand.

Evidence-Based Practice

ILM Level 7 certified with Masters degrees in Psychology and High Performance Leadership. Academic rigour meets operational reality.

Compassionate Strategy

I don't just fix operations — I develop leaders. Grounded in connection, psychological safety, and sustainable high performance.

ILM Level 7 Certified Executive Coach

Former Lidl Regional Director · ILM Level 7 · EMCC Member

Specialising in leadership confidence, burnout prevention, leadership transitions, and sustainable high performance — across NHS, education, public sector, charities, hospitality, and business.

Completely confidential. What you share stays between us — no records, no wider organisation, no exceptions.

How confidentiality works →

The Challenge

The 2025 Leadership Paradox

Promoted for competence, yet isolated by complexity, burnout, and the silent weight of imposter syndrome. Across every sector — NHS, education, public services, charities, hospitality, and business — the experience of leadership in 2025 is one of profound pressure without adequate support.

82%

The Accidental Manager Crisis

of professionals entering management have received no formal leadership training — promoted for technical skills, unsupported in the people challenges that follow

71%

Executive Burnout & Exhaustion

of leaders report a significant surge in stress after taking on their current role, driven by initiative overload and chronic time scarcity

75%

The Imposter Phenomenon

of female executives and 71% of CEOs broadly report silently battling imposter syndrome — even at the very top of their organisations

Why Generic Life Coaching Fails Senior Leaders

Senior leadership requires far more than generic mindset shifts and personal reflection. Evidence-based executive coaching is anchored in the complex realities of your role — directly addressing stakeholder dynamics, decision fatigue, and systemic operational pressures. By blending rigorous psychological frameworks with decades of director-level experience, this targeted methodology delivers actionable behavioural change and measurable impact.

Meet Ute: Your Thinking Partner

Who I Work With

Is This Coaching for You?

I work with middle to senior leaders across all sectors — NHS and healthcare, education, public sector, charities, hospitality, retail, and general business — who are ready to move from surviving to leading with intention.

Healthcare Healthcare
Education Education
Public Sector Public Sector
Charities Charities
Hospitality Hospitality

You're a Good Fit If:

  • ✓ You are a middle to senior manager or director — a team manager, department head, area manager, or senior leader — who is paying a heavy personal price for your professional success
  • ✓ You are battling imposter syndrome or quiet anxiety about stepping into a new role, facing a high-stakes event, or navigating a transition where you feel you must project absolute certainty
  • ✓ You are trapped in a cycle of reactive firefighting, struggling to prioritise competing demands, and finding yourself dangerously close to burnout while vital strategic thinking falls by the wayside
  • ✓ You feel demotivated or disillusioned, longing to regain your authentic confidence, take back control of your boundaries, and remember the purpose that originally drove you into leadership
  • ✓ You are ready to do the honest work to get unstuck — and you want your team, peers, and superiors to visibly notice the shift in your leadership presence

What Makes This Different:

  • → 24 years of real, lived leadership at the most senior levels — I understand the weight of leading large teams through complexity, not just in theory
  • → An evidence-based methodology rooted in a degree in Psychology and a Master's in High Performance Leadership — grounded science, not pop-psychology platitudes
  • → Elite, globally recognised credentials — ILM Level 7 in Executive Coaching and EMCC accreditation — held to the highest professional and ethical standards
  • → Focusing on the person, not just the problem — deep psychological work to uncover the beliefs and assumptions that drive behaviour, ensuring permanent, lasting change
  • → A direct, fiercely human partnership — warmth, integrity, and straight-talking honesty, with the rigorous challenge required to scale your impact

Trusted by private clients and leaders across sectors.

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What Leaders Say

Trusted by Leaders Across Sectors

"

Her greatest strength lies in her empathy and her ability to build genuine connections with her people.

I had the opportunity to work closely with Ute over several years and witnessed her development into a Regional Director. What particularly sets her apart is her strong instinct for people. She identifies challenges early on and has a clear ability to develop and strengthen teams in a targeted way.

Her greatest strength lies in her empathy and her ability to build genuine connections with her people. Ute draws a great deal of motivation from helping others improve — whether through coaching, clear feedback, or simply through her authentic way of engaging with people.

I have always experienced her as a leader who is driven by conviction and a genuine passion for unlocking potential and enabling sustainable development.

Tim Ulbrich

Chief Operating Officer, Lidl Ireland and Northern Ireland

"

I've had the unique privilege of seeing Ute's leadership from two distinct vantage points: first as her manager, and then for a number of years as her Director-level colleague. When she worked for me, her ability to navigate complex human dynamics was already world-class. It was no surprise when she was promoted to join me in the Director circle.

As a leader and a coach, Ute possesses a rarely achieved balance of having a true, deep seated understanding of colleagues, an ability to develop them and a fierce determination to achieve results and succeed. She doesn't just offer platitudes; she provides rigorous, actionable frameworks that help leaders identify their blind spots and scale their impact. Watching her develop talent was one of the highlights of my time working with Ute.

Senior Retail Director
Lidl GB
"

I've known Ute for over 10 years, she was originally my Line Manager as a Head of Sales for 2 years. More recently, we collaborated on a high-level leadership project for Sales. Throughout the last decade, I've regularly sought Ute's guidance, maintaining a consistent professional relationship built on her expertise and mentorship.

I recommend Ute as a Mentor without reservation. Having worked both directly with and alongside Ute over my 10 years, I have seen firsthand her ability to translate complex professional challenges into clear growth opportunities.

What sets Ute apart from others is her combination of warmth, integrity and high emotional intelligence. Whenever I've spoken to Ute over the years with issues or requiring advice, she has coached me by asking the right questions and providing advice when necessary. I completely trust Ute and feel comfortable in sharing my thoughts. She has allowed me to build my own skillset. A defining moment for me was a Values session Ute led about 5 years ago. It helped me truly understand my personal values and defined how I still want to lead today. She offers a balance of professional expertise and genuine empathy. Anyone looking to be mentored by Ute will be incredibly fortunate to have her in their corner.

Charlotte Allatt
Senior HR Leader and former Area Manager, Lidl GB
"
We are living through an extremely uncertain and constantly changing period, especially at work. A friend suggested that I speak with a coach and recommended Ute — and I couldn't agree more with their advice. During a particularly delicate situation, our sessions helped me find the right words — assertive, clear, and grounded. One question I will always carry with me is: “So what are your options?”
Marta Plancic
Director of Commercial and Purchasing, Lidl
"
Navigating the leadership world as a young and inexperienced leader was daunting, but Ute transformed that journey for me. Through her coaching, she equipped me with practical tools and frameworks that elevated my confidence and capability. What truly sets Ute apart is her ability to adapt her own style and lead through role modelling. Her approach was deeply authentic, making every interaction impactful and meaningful.
Hope Suominen
Regional Sales Manager, Marks & Spencer
"
I spent six months coaching with Ute, and it was a transformative experience. Her sessions gave me the vital thinking space I needed to process complex thoughts and challenges. What I appreciated most was her ability to help guide my thoughts without ever steering them; she empowered me to find my own path. Her intuitive approach helped me to think differently and see solutions I hadn't considered before.
Laura Danguien
Head of Supplier Management, Lidl GB
"
Incredible coaching service. I came to Ute post-burnout, feeling disconnected from my career goals. Through our sessions, I gained insights and a level of clarity I didn't think was possible. Truly a life-changing experience that has helped me get back on track.
Bernhard K.
Director, BK Baumanagement, Austria
"

Working with Ute Thomas for four years was a masterclass in authentic leadership.

Her coaching style is incredibly natural, driven by high emotional intelligence and a genuine ability to build trust. She helped me navigate the pressures of senior HR leadership while remaining true to my personal values. Ute is an empathetic, insightful, and transformative coach.

Phil Welsby

Head of HR, Lidl GB

"

Ute's empathetic, values-driven coaching gave me the exact clarity needed to launch my business

Jana K.
HR leader, London
"

I started working with Ute Thomas at the end of January this year during a period of uncertainty regarding my professional direction. I was exploring different possible paths and felt quite scattered in my thinking at the time.

Through our coaching sessions, Ute helped me bring structure and clarity to my thoughts and decision-making process. Very early on, I had a clearer sense of direction regarding the path I wanted to pursue. She supported me in developing practical steps towards this direction rather than staying stuck in planning and uncertainty.

Since then, I have taken concrete actions such as having a website developed and enrolling in additional courses to further develop my skills and professional direction. I am now actively working towards transitioning into a more flexible and self-directed way of working, with a stronger focus on independence and work-life balance.

Overall, I am very grateful for her support and guidance during this phase of change.

Dr. Lisa K.
Private dentist, London
"

I can wholeheartedly recommend Ute’s coaching. Our collaboration was based on mutual respect, trust and professionalism. Ute listened to me attentively and, through her targeted, empathetic questions, consistently created space for me to reflect on myself.

I always felt that Ute took me seriously, understood me and supported me well. The coaching helped me gain greater clarity and recognise my own path more consciously. Thank you very much, dear Ute, for this valuable support - I highly recommend her!

Dominique E.
Store manager, Bonn
"

Working with Ute helped me explore, develop and address a couple of underlying habits, behaviours and beliefs about myself that were actually hindering my professional development. It came at a point where I was making a conscious effort to change careers but was not making much progress. Having Ute as a sounding board and confidant helped me to become aware of what was blocking me and how to move forward with a new perspective and mindset. With her curiosity, pointed questions and observations, she made me uncover what I had unconsciously been pushing away. I can truly recommend Ute, she will make the difference.

Willem Schelling
Business Transformation Executive, London / New York
"

I had a fantastic experience working with Ute over several months. She created such a calm, warm and supportive space that I felt comfortable being completely open and exploring my thinking honestly.

What really stood out was her ability to balance empathy with thoughtful challenge. Her questions helped me uncover perspectives and thinking patterns I hadn't previously considered, rather than simply giving me the answers.

I came away with much greater clarity about my career direction, more confidence in my ability to step into leadership, and a clear plan for my next steps. The experience was genuinely transformational and has had a lasting impact on how I see what is possible for me professionally. I would highly recommend Ute to anyone looking for thoughtful, challenging and genuinely empowering coaching experience.

Zara M.
Senior product manager, London
"

I worked with Ute over a 12-week period with the aim of developing greater self-awareness, strengthening my thought processes, and gaining a clearer understanding of how to get the most out of myself, both personally and professionally.

Through thought-provoking conversations, reflective exercises, and challenging questions, Ute encouraged me to explore my own thoughts and develop my own solutions rather than simply providing answers. This approach helped me to develop a greater sense of personal responsibility, confidence, and awareness around the choices and actions I take.

I have definitely felt a positive impact from the coaching sessions. Previously, I often felt that I was not taking action on things that were bringing me down or on things I wanted to pursue. Through the coaching process, I feel I am now taking more positive action, achieving more of my goals, and approaching life with a more constructive and positive outlook.

I found the coaching process extremely valuable and would highly recommend Ute to anyone looking to develop personally or professionally.

Tim D.
Area Manager, Cardiff

Ready to Lead with Clarity Again?

Book a free 20-minute discovery call. We'll explore your biggest leadership challenge, identify what's getting in the way, and see if coaching is the right fit for you.

What to expect on the call:

01 Understand your current challenges
02 Identify quick wins and priorities
03 Explore if coaching is the right fit